For many growing companies, payroll doesn’t break overnight. It slowly starts leaking—until it becomes too big to ignore. That’s exactly what happened at a mid-sized IT services company in Bangkok (name anonymised), with around 60 employees. For a while, their internal setup worked: two HR staff managing everything from hiring to payroll using Excel alongside a basic payroll tool. But growth changed the game. By late 2022, after hiring 15 more employees, the cracks started to